If you’re using Slack, you have access to our powerful bot that allows you to fight fires without ever leaving the chat.
Our Slack bot allows you to open incidents and put together a response without ever leaving it. By using the /firehydrant slash command, we'll automatically create a new channel for your incident. The channel will automatically capture the messages and attachments you post so you can worry about resolving the problem, not frantically typing into a document.
You can add notes, assign roles, post to status pages, and notify other channels about an incident so everyone knows there’s trouble afoot.