FireHydrant helps you reduce the time to identify impacted services by mapping them to end-user functionality
Quickly identify affected services from end-user reports
Sometimes your end-users notice a problem before your internal monitoring does. If there's no alert it can be difficult to determine which service is misbehaving and therefore which team needs to respond to the incident. FireHydrant's Functionality Management tool lets you define end-user functionality and map it to the responsible services.
As an example, Single Sign-On might involve two or three services with different teams responsible for them. If an end-user reports a problem with SSO you can easily determine which team is best equipped to respond to the incident based on their service ownership.
Map end-user functionality to specific services
Help your incident response teams understand your application's architecture. You can provide short descriptions for specific end-user functionality to help first responders locate an affected component. This lets you map functionality provided by your application to a subset of your infrastructure and the responsible teams.
You can also identify which components are most frequently involved in incidents. This helps engineering management allocate resources towards improving problematic services leading to improved resiliency and fewer outages.